Terms of service

Terms of Service

1. Acceptance of Terms

Welcome to GB Toys and Collectables ("we," "us," or "our"). By accessing or using our website https://gbtoys.com.au (the "Site") and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site.

2. Australian Consumer Law

Your purchase of goods from our Site will be subject to Australian Consumer Law (ACL). You have certain rights under the ACL, including that goods must be of acceptable quality, fit for purpose, and match their description. These Terms do not exclude, restrict, or modify the application of any of your rights under the ACL.

3. Products and Orders

  • Product Descriptions: We attempt to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on the Site are complete, reliable, current, or error-free.

  • Product Availability: All products are subject to availability. If a product is unavailable after you have placed an order, we will notify you and offer a refund or an alternative product.

  • Order Acceptance: Your order is an offer to buy, and we accept it when we dispatch the products to you. We may refuse or cancel an order for any reason, subject to our obligations under Australian Consumer Law.

  • Pricing: Prices are subject to change without notice. All prices are in Australian Dollars (AUD) and include GST (where applicable) unless otherwise stated.

  • Errors: In the event of a pricing or product information error on the Site, we reserve the right to correct the error and revise your order accordingly or to cancel your order. We will notify you of any such errors.

4. Payment

  • Payment Methods: We accept Shop Pay, Apple Pay, Google Pay, Visa, Mastercard and American Express

  • Payment Security: You agree to provide current, complete, and accurate payment information. We use secure payment gateways to protect your payment information. However, we are not responsible for any unauthorized access to your payment details.

  • GST: All prices are inclusive of GST where it applies.

5. Shipping and Delivery

  • Delivery: We will ship the products to the address you provide. Delivery times are estimates and are not guaranteed.

  • Shipping Costs: Shipping costs are calculated and displayed at checkout.

  • Title and Risk: Title to the products passes to you when we receive full payment. Risk of loss or damage to the products passes to you upon delivery.

  • International Shipping: If we offer international shipping, additional terms and costs will apply, and you are responsible for any customs duties, taxes, or import restrictions.

6. Returns and Refunds

Our returns and refunds policy is outlined separately here: https://gbtoys.com.au/policies/refund-policy . This policy is in addition to your rights under the Australian Consumer Law, which provides remedies if products are faulty, not fit for purpose, or do not match their description.

7. Website Use

  • Site Access: We grant you a limited, revocable, and non-exclusive license to access and use the Site for your personal use.

  • Prohibited Conduct: You must not use the Site for any unlawful purpose or in any way that could damage our reputation or the Site's functionality. Prohibited conduct includes but is not limited to:

    • Hacking, transmitting viruses, or interfering with the Site's operation.

    • Collecting user data without consent.

    • Using the Site for any fraudulent or illegal activity.

  • Intellectual Property: The Site and its content, including text, graphics, logos, and images, are our intellectual property and are protected by copyright laws. You may not reproduce, modify, or distribute our content without our written consent.

8. Accounts

  • Account Creation: You may be required to create an account to access certain features of the Site.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Account Termination: We may terminate or suspend your account at our discretion, without notice, if you violate these Terms.

9. Limitation of Liability

To the extent permitted by law, and subject to the Australian Consumer Law, we will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or the purchase of our products. Our liability for any claim arising from or in connection with the Site or our products will be limited to the purchase price of the relevant products.

10. Disclaimer

The information provided on the Site is for general information purposes only. We make no warranties or representations about the accuracy or completeness of this information.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages, including legal fees, arising out of your use of the Site or your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on the Site. Your continued use of the Site after the changes constitutes your acceptance of the revised Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us

email: admin@gbtoys.com.au